E commerce mobile app development: Statistics, benefits, features and costs for your business

In order to increase online sales, the e-Commerce business is seeing the most sharp increase in mobile solutions development. In order to increase online sales, the e-Commerce business is seeing the most sharp increase in mobile solutions development. Because customers want  to buy products and services at any time and anywhere. As a result, more online customers prefer mobile e-Commerce apps to websites Because they provide high speed, convenience, and flexibility. So what are the advantages of e-commerce mobile apps for retailers? If you want to know more, please read this blog carefully. In this article, ArrowHiTech will mention all about E-commerce mobile app development: Statistics, benefits, features and costs for your business. Get ready to start right now!

Statistics of Ecommerce mobile app development

The mobile app development market has become a growing niche with the opening of the App Store and Android Market (now Google Play) in 2008. Therefore, it also helps to increase the available apps rapidly.

The number of apps ready for downloading on the leading mobile app distribution platforms was over 4.4 million units in the first quarter of 2020. Consumers may make orders and pay for them using handheld devices like smartphones and tablets. So it is easier to get items from dozens of retailers in their pockets. That is the reason why this trend is getting more popular. 

READ ALSO: Ecommerce technology – Trends & top programming languages and frameworks used in ecommerce projects in 2021

Worldwide mobile device sales were $2.3 trillion in 2019. However, it is expected to reach $3.5 trillion in 2021. It accounts for 72.9% of total e-Commerce.

E commerce mobile app

Source: Statista

Regarding Shopify, Smartphones and tablets were the most popular purchasing channels on Black Friday and Cyber Monday 2019. It accounts for 69% of total purchases.

Moreover, in 2024, the total sales in the US will be over 600 billion dollars. The convenience of e-commerce shopping is the main reason for eCommerce  worldwide growth. Not only that, according to a recent survey, 43% of people confessed to buying products online while staying in bed.

So what are the factors that impact mobile e-Commerce app development- one of the most ecommerce technology trends today? Mobile software solutions give up new channels for merchants to reach with their customers. It brings bigger shoppers  to stores. There are a few other advantages for online stores that come with mobile technology. 

Types of e commerce mobile app

E commerce mobile app

Online Shopping Mobile App

The most well-known example of mobile applications is Amazon. Almost all buyers know with the Amazon mobile app. Because they can purchase everything from a toothbrush to the latest version of the iPhone. As a result, if you’re trying to sell ordinary consumer goods, this type of mobile app idea is suitable for you.

However, that’s not all. Because these online shopping apps don’t have to follow Amazon’s business model. You can also sell products from a specific category. For example, you can create an app that only sells apparel or a shopping app that only provides food.

B2B Ecommerce Mobile App

B2B mobile apps are business-to-business transactions. Alibaba is the best example of such an app. It allows businesses and people to buy large amounts of products. More importantly, a marketplace is also for both selling and buying in huge amounts.

B2C Ecommerce Mobile App

As the name means, this kind of app is suitable for the customer system.  an eCommerce mobile app provides goods and services to individual buyers. Fashion, education, technology, and other industries can all benefit from such apps. Furthermore, you may either build a massive all-encompassing marketplace like Amazon or sell only specific kinds of products.

Ecommerce Aggregators Mobile App

An eCommerce aggregator mobile app stands between the end-user and the service provider. It provides the service on behalf of the main service supplier to the end-users. The best examples of this business model are various food delivery apps, movers and packers apps. This kind of mobile app doesn’t ask your own network. Because all you need is a wonderful e-commerce mobile app and some trustworthy ecommerce app development services suppliers.

Auction or Bidding Ecommerce App

Auction and bidding eCommerce apps have recently been popular. Because it reaches a larger audience but still lowers the costs of auction venues and auctioneers. Many general shopping applications, as well as certain service-based e-commerce apps, use the concept of such a business model. For example, eBay is a retail site. However, it allows users to participate in auctions and bidding. Besides that, there are some stand-alone auction and bidding apps.

Booking and Ticking Ecommerce Mobile App

Thanks to this kind of Ecommerce mobile app, you are able to book tickets for any entertainment, from cinema to concerts. Users can book tickets to music concerts, flights, hotels, parties, and other events using ticketing and booking apps. It is a quick and convenient way for people. Investing in these apps does not need a huge capital. This is only a channel for customers and event organizers to book tickets.

READ ALSO: Types of ecommerce business models you should know to start highly profitable ones.

Benefits of Ecommerce mobile app development

E commerce mobile app

Loyal Customers

A mobile app is one of the versions of a current site. However, it is highly optimized, personalized, and well-designed. Therefore, it boosts the user experience and retention of new customers. Because they feel comfortable when they can browse and buy products without going out.

A mobile shopping app has several key advantages more than a responsive website:

  • Mobility: Consumers have more flexibility when using applications at any time anywhere they want
  • Loading time: Because application pages load faster, they attract more users. If a site takes longer than three seconds to load, most visitors will go out and move to a competitor’s site.
  • Personalized content: Content that is tailored to the individual. The app allows you to save your shopping preferences and prior orders. And then it can be used to create customised offers.
  • Offline access is available: The greatest e-Commerce applications can give users basic functionality such as comparing products, checking prices even when users are not connected to the internet.

Brand Awareness

Brands and customers have strong relationships thanks to mobile apps. For  example, users can post links to their favorite websites, ask for feedback, and respond to customer service experience on social media.

Therefore, these are effective techniques for increasing your brand’s reputation, advertising your service, and attracting potential customers.

Furthermore, smartphone users can receive wonderful notifications with exclusive offers, discounts, and much more. This means customers can save money. So they are more likely to contact such stores regularly. 

Boosting Revenues and Improving Efficiency

Mobile applications are more adaptable and user-friendly than desktop. Although they are costly to execute, they are easy to pay fee and boost sales. The  good app will attract more users. As a result, they can make more orders to increase your profits.

Furthermore, push notifications are a low-cost and effective way to boost sales and retain brand awareness. You may rapidly send useful information to your consumers via push notifications. Therefore, you can encourage them to make orders immediately.

Analytical Reports

The application makes it simple to collect and track data. Mobile functionality allows you to track user activity. Beside that, it provides you with relevant data about them, such as their responsiveness to specific content and features, feedback, session length, and audience composition. 

So this can bring to customers personalized content, suitable marketing strategy, and effective promotional campaigns.

Payments with contactless

Thanks to the innovation of mobile contactless payments technology, you can use smartphones to pay instead of cash and credit cards. Moreover,  Apps for making payments offer convenience, speed, and security. Therefore, you don’t need a wallet to take out cash, or credit cards at the checkout. Because just simply connect the phone to the payment terminal, and you’re done! 

It is especially important during the COVID-19 pandemic. Because individuals must avoid touching items and try to spend less time in stores.

Features of e commerce mobile app

Ecommerce mobile app development

General features of an eCommerce mobile app

Panel of Customers

  • Product Catalogue and Categorization
  • Product Image and Video Gallery
  • Notifications and Results That Are Personalized
  • Wishlist of Products
  • Product Comparison Tool

Panel of Vendors

  • Register/ Login
  • Plan of Active Subscription
  • Multiple Store Setup and Management
  • Inventory on sale is automatically adjusted.
  • Catalogue and Order Management

Panel of Admin 

  • Login with your Login ID and Password
  • Management of the Dashboard
  • User Management (Customer/Seller)
  • Tracking product categories and subcategories
  • Set up your promotions, rewards, and points.

Advanced features of an eCommerce mobile app

Push Notification

These push notifications provide us notifications, warnings, upgrades, and much more crucial information. Therefore, push notifications can help boost user engagement. Besides that, your app can use these notifications to provide users with fresh offers on your products and services, payment confirmation, order confirmation, and other information.

Social Login-Signup

It allows users to sign up for your eCommerce app and log in. Signing up an ecommerce app by entering user ID and password makes the user remember so many user IDs and passwords. Therefore, it is difficult for users. So that is important for social login- signup. On your mobile device, you are able to use your Facebook or Gmail ID to log in an eCommerce app. Users may log in to your app with only one tap using social login and signup. This brings a huge improvement in user experience.

Customer support chatbot

It boosts the interactivity of eCommerce apps. Because customers can use a chatbot to get answers for their questions. A smart chatbot can help you save a lot of time and money on human resources. As a result, a chatbot is an excellent addition to any eCommerce mobile app.

CRM Systems

This system helps you to manage a long-term relationship with your consumers. It enables you to develop your marketing strategy, execution, and reporting. Moreover, it  also supports you in collecting, managing, and analyzing buyers data in the most efficient manner. As a result, having a powerful CRM for your shopping app is always a good idea.

Role-Based Dashboard

Role-based dashboards are the dashboards that provide data related to a specific admin’s role. These dashboards are built uniquely. Moreover, it displays all of the application’s real-time data on different dashboards. It allows administrators to focus on the data without distracting

Real-time analytics

For an eCommerce mobile app, real-time analytics data is extremely valuable. It displays real-time information from your mobile app, such as transactions, online users, the most popular item or service purchased, the most active locations, and so on. All of this information is very helpful for you to make a decision for marketing decisions 

Business Intelligence

Business intelligence (BI) is a fantastic addition to any eCommerce application. Thanks to it, you can  manage and analyze your app data. It uses this data to create a data visualization. Therefore, you can see all of your app’s data in one place. BI also gives trustworthy business insights based on data. These insights will assist you in making more informed business decisions.

Monitoring of behavior

This feature tracks individual customers’ behavior on your app. After that, you can use that data to offer the customer with more relevant suggestions. It’s also important in making the app more user-friendly.

Tools for marketing

It’s always a good idea to have some effective and automated marketing solutions for your marketing processes

Multiple payment gateways are available

People are loyal to their payment methods in the smartphone platforms. As a result, integrating several payment gateways into your app will keep all of your customers satisfied.

REAL ALSO: Payment gateway Australia – The detailed comparison to help the business make the right decision

Multiple languages and currencies

If you want to expand your business into the world, your eCommerce app must support several languages and accept multiple currencies. These features will provide a more personalized and smooth buying experience for your customers.

Product Videos

Showing product videos with photos is a recent trend in eCommerce apps. A video provides a more realistic experience for customers. Besides that, it also provides a better understanding of the product. It’s an incredible feature for your customers.

Delivery Boy App

This app is between the delivery person, the customer, and the admin. The admin can give the deliveries to the delivery person, who can go to the delivery destination using tracking services. The delivery person can talk with both the admin and the consumer using the integrated chat features. In addition, the app has all of the delivery and client information.

Loyalty Programs

Loyalty programs have a stronghold on all mobile apps, and their popularity is growing by the day. As a result, integrating loyalty programs into your eCommerce app will almost certainly increase user engagement. Let’s learn more about types of loyalty programs:

Collection of Reward Coin

When a consumer pays for their products or services, they can receive reward points/coins in proportion to the total amount spent. These coins or points can be used for a discount on the app’s next purchase. It provides an exciting eCommerce experience similar to video games.

Programs for Referrals

These days, referral programs have become more and more popular. In order to receive discount offers, customers must share your app with other people. This helps you to expand your customer base.

System for Unlocking Badges

Customers receive a badge of certain orders because of this badge unlock system. The more they buy, the more badges they’ll receive. Furthermore, each badge will allow them to take use of other services from the service provider.

What is the cost of E commerce mobile app development?

The cost of developing an e-Commerce app is made up of numerous components. Therefore, you should consider all of the following things when estimating the expense of your project:

Development Costs

  • Wages of project managers, Developers, designers, and QA staff…
  • Infrastructure
  • Web-based services
  • Integration of social media

Additional Costs

  • Supporting cost
  • Cost for upgrading
  • Cost for Marketing campaigns
  • Advertising costs

Besides that, the price is also determined by the development platform used:

  • Because iOS apps can be developed faster than Android projects, they are less expensive.
  • Android apps are more costly to develop and take longer to complete.

Finding a Trustworthy Business Partner

Building an e-Commerce mobile app is clearly an important step for sales businesses today. When the project goes public, having an e-Commerce website is very helpful. It evaluates the company concept and gives market data. However, a website is not enough for ecommerce development and reaching a large audience. Therefore, this is the reason why online retailers should develop mobile e-Commerce apps. They will help you to drive new customers, boost your revenue, and gain a large market share.

The experts of ArrowHiTech can help you in E commerce mobile app development. With more than 14 years experience in the IT industry, ArrowHiTech services will make you satisfied. We believe that the ArrowHiTech team will help your business gain more attention and traffic from customers. For that reason, don’t miss the best Ecommerce mobile app development services of ArrowHiTech 

Besides that, ArrowHiTech is willing to offer you the awesome services as below. Let’s explore it right now: