Webinar: How B2B Businesses Can Stand Out and Create the Best Customer Experiences?
February 6, 2023
Even though B2B customers share so much in common with B2C consumers, organizations appear to reject the reasoning that better customer experience leads to more revenue.
According to recent research, up to 72% of B2B customers desire to improve their individualized purchasing experiences, much like B2C customers. However, not many B2B companies can fulfil this need. Few B2B e-commerce platforms offer straightforward tools to speed up transactions, build strong client relationships, and promote growth.
So how might the B2B customer experience be improved? The webinar 'How B2B Businesses Can Stand Out and Create the Best Customer Experiences?' is the response.
This webinar is jointly organized by AHT Tech, Odoo, Liferay, and Bizzi.
• Event date: 23/2/2023
• Time: 14:00 - 16:00 (GMT +7)
• Platform: Zoom (expectedly)
• Language: Vietnamese
• Target audiences: Business Owner/ CTO/ Digital Transformation (DX) departments of B2B Businesses, Retail & Wholesales
• Mr. Andrew Quach - CEO | Onnet Consulting; Director of Consulting | AHT Tech
• Mr. Sandeep Jha - Head of Sales - South East Asia | Liferay
• Ms. Nguyen Ngoc Nga - Partner Manager (APAC) | Odoo
• Mr. Nguyen Thai Huy - Consulting Manager | Bizzi
• 14:00 - 14:10: Welcoming and introduction
• 14:10 - 14:30: Next-Level CX for B2B Companies | Mr. Andrew Quach
• 14:30 - 14:50: Why is Odoo 16 the best ERP for B2B Commerce? | Ms. Nguyen Ngoc Nga
• 14:50 - 15:10: Creating a Complete B2B Experience Beyond the Cart | Mr. Sandeep Jha
• 15:10 - 15:30: Expense Management solution to support B2B companies | Mr. Nguyen Thai Huy
• 15:30 - 15:55: Q&A
• 15:55 - 16:00: Summary and closing
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