Magento migration problems: The common issues after migrating Magento 1 to Magento 2 with solutions

Magento is one of the biggest eCommerce platforms in the world. In June 2020, Magento stopped supporting Magento 1. Therefore, it’s essential for you to migrate to Magento 2 as soon as possible. However, migrating from Magento 1 to Magento 2 is not easy. In this blog, we will deliver you some common Magento migration problems, and how to solve them

Slow performance issues

Magento migration problems

Magento 2 is well known for fast and great performance. However, due to poor migration, or Magento migration problems, it can lead to poor performance. Moreover, if the system requirements are not on par, they can’t provide smooth performance as well

In case you encounter this issue, you can experience some annoying challenges. For example, slow loading speed, not acceptable search speed, or not optimized cache configuration


To solve this issue, you should configure Redis and turn on the Varnish cache system. This will optimize the speed for your website and avoid slow web loading speed. Moreover, if you want to boost the speed a lot more, you can use CDN for media and content delivery. What’s more, improve and optimize JS code.

Slowing the speed of the original websites

During the Magento migration, you don’t need to shut down your whole business. In fact, you still can run your business in the entire process. However, your original website will be slower than usual


This is one of the common Magento migration problems. To deal with this issue, you can constantly optimize your store until the end of the migration process. Moreover, don’t forget to inform your customer about your migration. Thanks to this, they can understand and tolerate the slow web page. 

Security issue

Magento migration problems

When it comes to data, Security is one of the most important factors. Of course, web security is getting more advanced. This means that hackers are becoming more skillful and advanced as well. However, Magento 2 doesn’t have proper measures to protect users’ data. Therefore, if you don’t take any action to boost your security, you can easily lose reputation, credibility and customers’ trust. 


Since Magento constantly upgrades its security, Make sure that you migrated to the latest version of Magento 2. Moreover, constantly check for security audits and viruses. What’s more, you should install necessary patches. For unnecessary permissions, don’t hesitate to remove them. Also, take audits of your payments providers to check PCI compliance

Search Engine rankings issues


For most online businesses, SEO ranking is extremely important. If you lose Search Engine, you’ll lose traffic to your website as well. As a result, this will lead to the decrease in your revenue and orders. However, after Magento 2 migration, possibly that you will lose SEO rankings. This might happen because of store redesign, duplicate content and changes in URLs, etc. 


To make your website back on track, you must solve this Magento migration problems. To do that, index your website with online indexing tools. Once you finish doing that, resolve the issues found. Also, track and assess the data in your Analytics and Search Console. Thanks to that, you can quickly acknowledge if there are any problems with your SEO rankings. Besides, you can use rel canonical to mitigate the double indexing problem

UI/ UX issues

Magento 2 can deliver above average user experience. However, you can still optimize further to improve customer satisfaction. Here are some factors you can optimize for better performance. For example, one – page checkout, live chat support or advanced sales tax management. 


Solving these Magento migration problems is not too complicated. You can find and implement third – party Magento 2 extensions. In case you expect unique solutions, you can power up your Magento 2 store.

Extension/ Themes Compatibility

Many Magento stores meet this problem after migrating from Magento 1 to Magento 2. Their Magento extensions/ themes don’t work with Magento 2. In some cases, the similar extensions or themes might not be available in Magento 2. Especially if you use a custom theme in Magento 1, high chance is that it will not be compatible with Magento 2. As a result, this can lead to poor UX and incompetency


One common way to solve this issue is getting a new Magento 2 theme. However, if you still prefer the current Magento themes/ extensions, or want to get unique themes, you can contact trustly Magento development company.

Data migration issue

Magento 2 migration

When it comes to Magento 2 migration, data is one of the most important factors. However, moving data from Magento 1 to Magento 1 can be quite challenging. Although Magento has provided Magento 2 Data Migration Tool, developers can easily lose the data or misconfigure the setup. What’s more, your customers should be able to log in with their old user names or passwords. Otherwise, you will let your customer down. 


Firstly, make sure you back up all the previous data. Thanks to this, you can avoid loss in data. Moreover, you should test the Magento 2 store in the same staging environment as Magento 1. 

Ideally, we highly recommend you hire professional or experienced Magento 2 developers. They can highly ensure you great and outstanding Magento 2 migration. Even Magento 2 Data Migration Tool can’t help you migrate storefronts, admin user account, media files and access control list. As a result, you have to migrate those yourself

Product/ Category editing error

This is one of the most common Magento migration problems. Most of the time, you will face this issue after the Magento 2 migration. If you encounter this problem, you will not be able to edit or change the product/ category. Moreover, the removal of attribute media_gallery from core files Magento 2 will make the same error


Firstly, you need to check eav_attribute and catalog_eav_attribute tables for the product attribute. Then, you can ask your coders to develop the scripts that fixes media_gallery from the backend

Order placement and invoice creation errors

When this problem occurs, your customers can’t place orders from sub-stores. Furthermore, the invoice from the backend is not working as well. Thus, this Magento migration problem can greatly affect your business and customer satisfaction. Most of the time, the reason for this problem is that the system is unable to generate order incremental ID


To solve this issue, you’d better consult professional Magento developers. They will be able to detect the core reasons for this issue. For instance, they will write a code to update Magento 2 database, or create new tables for sub – stores

Related post: Magento implementation partner: Unique tips to choose the right

In conclusion

It’s hard to avoid Magento migration problems, and it’s harder to solve those issues by yourself. Then, why don’t you contact professional Magento developers, and get smooth, fault-free Magento 2 migration. In this case, we highly recommend you contact ArrowHitech

ArrowHitech is the leading IT outsourcing company in Vietnam. After 13 years of constant development, we have accomplished thousands of projects including Magento Migration service. All of our developers achieve certificates approved by Magento. Therefore, working with our skillful and experienced Magento developers, you’ll surely get all your requirements met. Request a Free Consultation