Top 10 E-commerce Websites in Malaysia 2023

Introduction

Online shopping has grown rapidly in recent years, and Malaysia is no exception. As more and more Malaysians prefer to shop online, there has been a surge in the number of e-commerce websites in Malaysia. In this article, we will be exploring the top 10 e-commerce websites in Malaysia for the year 2023.

Overview of eCommerce in Malaysia

Types of eCommerce platforms

• Hosted eCommerce platforms: These are online platforms that provide everything needed to launch an online store, including website hosting, design templates, and payment gateway integrations. 
• Self-hosted eCommerce platforms: These platforms require businesses to host and manage their own website, using software such as Magento, WooCommerce, and OpenCart.
• Marketplaces: These are online platforms that allow businesses to sell their products or services alongside other merchants. 

Criteria to choose an eCommerce platform

• Payment gateway integrations: The platform should support multiple payment methods, including credit cards, online banking, and e-wallets.
• User experience: The platform should be user-friendly and provide a smooth and hassle-free shopping experience for customers.
• Security: The platform should have strong security measures in place to protect customers' personal and financial information.
• Scalability: The platform should be able to grow with the business, supporting additional products, customers, and features as needed.
• Customer support: The platform should provide reliable customer support to help businesses resolve any issues that may arise.

Top 10 eCommerce Websites in Malaysia‍

1. Shopee

Shopee is a popular eCommerce website in Malaysia that offers a wide range of products, including fashion, electronics, home appliances, and groceries. Shopee has a user-friendly interface and offers various features such as in-app chat, Shopee Mall, and Shopee Live, which allow sellers to interact with potential buyers in real-time.

Shopee offers a wide range of products, including fashion, beauty, electronics, home and living, toys, and more. The platform also allows individuals and businesses to sell their products to customers, with features such as product listings, payment processing, and order management.

2. Lazada

Lazada is one of the largest e-commerce website in Southeast Asia, including Malaysia, and offers a wide range of products, including electronics, fashion, home appliances, and groceries.

Lazada is known for its competitive pricing, flash sales, and free shipping options. Lazada also offers features such as LazMall, which is a virtual mall that sells high-quality products from verified sellers, and Lazada Live, which allows sellers to live-stream and interact with potential buyers.

3. Zalora

Zalora is a fashion-focused e-commerce website in Malaysia that offers clothing, shoes, and accessories for men and women. Zalora is known for its trendy and fashionable products and offers features such as 30-day free returns and free shipping on orders over RM99. Zalora also offers a mobile app that provides a convenient shopping experience on-the-go.

4. Lelong.my 

Lelong.my is a popular e-commerce website in Malaysia that has been in operation since 1998. Lelong.my offers a wide range of products, including electronics, fashion, and home appliances, and is known for its LelongPoints rewards system, buyer protection, and seller verification.

5. Amazon

Amazon is a global e-commerce website that is popular in Malaysia and offers a wide range of products, including electronics, books, and household items. Amazon offers features such as free shipping on eligible orders and Amazon Prime, which provides free shipping and other benefits for a monthly fee.

6. PG Mall

PG Mall operates as an e-commerce in Malaysia, providing an extensive range of products such as electronics, fashion, and home appliances. Customers are attracted to PG Mall's free shipping options, cashback rewards, and seller verification system, which ensures a safe and secure transaction.

7. eBay Malaysia

eBay is a global e-commerce that operates in Malaysia, providing a wide range of products to customers. eBay Malaysia offers features such as buyer protection, which guarantees that customers receive their products as described, or they can receive a refund. The platform also has a seller feedback system, which allows buyers to leave feedback for sellers based on their experience.

8. Qoo10 Malaysia 

Qoo10 is a Singapore-based e-commerce platform that offers a variety of products, including fashion, electronics, and groceries. Qoo10 Malaysia offers features such as seller ratings, which allows buyers to rate sellers based on their experience, and free shipping on selected items. Qoo10 Live is another unique feature that allows sellers to live-stream and interact with potential buyers.

9. Hermo

Hermo is a beauty-focused e-commerce platform that offers a wide range of beauty and skincare products to customers in Malaysia. Hermo offers free shipping on orders over RM50 and has a rewards points system that allows customers to earn points when they purchase products on the platform. Hermo Live is another unique feature that allows users to watch beauty tutorials and interact with beauty experts.

10. Carousell Malaysia

Carousell is a Singapore-based e-commerce platform that operates in Malaysia, providing a wide range of products to customers. Carousell Malaysia offers features such as in-app chat, which allows buyers and sellers to communicate directly, seller ratings, which allows buyers to rate sellers based on their experience, and buyer protection, which guarantees that customers receive their products as described, or they can receive a refund.

Conclusion 

Ecommerce website in Malaysia has become an essential tool for businesses to reach customers and drive sales. With the wide range of platforms available in the market, it can be overwhelming for businesses to choose the right one for their needs. This article has provided an overview of the top 10 eCommerce in Malaysia, highlighting their key features and benefits. Businesses can use this information to make an informed decision when selecting a platform to sell their products or services. Contact us today to build e-commerce website for your business! 

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