The most common Shopify issues and effective solutions you should know

In the increasingly digital age, with the explosion of e-commerce platforms and online store owners, Shopify merchants are huge with diverse items in many different fields. Therefore, it is easy to understand that Shopify is now extremely popular with business owners who have been and will be intended to embark on e-commerce. However, as a result of digital, it is completely normal for issues to exist in Shopify. But the good news is that each issue has an effective solution, and we do not need to worry about it.

This article will show you the most common Shopify issues and how to overcome all of them.

I. The most common Shopify Issues

The first Shopify issue is no “Related Items”. In addition to the basic features such as Product Name, Price, and Image, there is one feature that many sellers and users are interested in, which is “Related items”. However, with Shopify, there is no “Out of the box” solution for related items.

For example, if a customer is looking for crayons, it will be easier for them to find multiple models thanks to the “related items” feature. Not only that, for you, as a seller, thanks to the “related items” feature, you can make more sales when customers see your products in this section.

However, don’t worry; we will give you an effective solution in the next section. Please continue to read the article.

2. Does not support “Filter by” feature

Another Shopify issue is filtering, known as a basic function of e-commerce; however, Shopify lacks this feature.

Each customer visits an online store website with different purchasing purposes. Thus, for customers to quickly get the information they want, the “filter by” feature is essential, and from there, the product search will be fast and with flexible results.

However, with ArrowHiTech, we will bring effective solutions to your e-commerce platform.

3. No “Product Fields” feature

The third Shopify issue is that they do not provide an easy way to add product fields.

For instance, when a store sells kiddies toys, they want to add the “Batteries included” field; the only way to do this is by including it in the product description. However, this is not intuitive.

4. ERP integration

One of the important issues is thatThe Shopify e-commerce platform is not perfectly suited to specific business requirements such as updating inventory or managing more advanced business areas. Therefore, it is necessary to use separate software such as ERP software to help manage inventory.

However, online business owners will realize that integrating ERP with Shopify is not an effective solution. None of today’s leading ERP solutions can offer native Shopify apps.

5. Integrated Delivery

Increased sales mean more deliveries and a wider scale of logistics. Therefore, many problems will arise in the process of providing delivery services.

This will be a serious problem that needs to be addressed immediately if you still want to expand your business model.

6. Multi-channel distribution

Furthermore, Are you looking to expand your business model? Is your volume of product growing? Or are you trying to reach a wider audience? Instead of selling through one channel only, now, with the scale provided by Amazon or Facebook, visibility in external marketplaces is more important than ever.

However, this will parallel problems such as updating your inventory in different places or synchronizing deliveries ordered through different channels.

This is another dilemma that online business owners need to consider carefully.

7. Conversion optimization

In addition, you’ll start checking conversion rates more frequently and looking for ways to enhance them if you reach a higher level of traffic and a bigger number of returning users.

Because there are so many different approaches and experiments to increase your conversion rates, it will become increasingly crucial to track your progress. This is when using optimization software properly comes into play.

8. Website’s SEO structure

The more product pages, categories, and subpages you have, the better your website will rank in Google’s search results. This is when you’ll notice how well you optimized the SEO structure of your e-commerce shop to make it crawler-friendly.

When it comes to SEO optimization, there are two distinct aspects to consider:

  • SEO in a technical sense (e.g. page speed, proper meta tags)
  • Business SEO (e.g. matching keywords to the correct searcher’s purpose or having a well-structured website)

Shopify, being one of the leading eCommerce systems, has significant SEO options, a user-friendly interface, and everything your site needs to compete in the search engines.

II. Effective solutions to deal with Shopify issues you are facing

The first issue we need to solve is the lack of the “Related Items” feature in Shopify; another option online store owners can use is the field meta route. However, you will face the same problems of not having any records or permissions. Any control over that data.

Let ArrowHitech help you save time and provide the best solutions to make your e-commerce store run smoothly and increase sales efficiency.

2. “Filter by” feature

With this Shopify issue, the only solution is creating a collection and attaching products to multiple collections and subcollections.

ArrowHitech will help you to save time and money. Contact us now!

3. “Product Fields” feature

In this part, as said above, what you can do is use meta fields, and if you have a long-term plan for your site, you should consider this before using meta fields.

4. ERP/CRM/external system – Shopify Store Integration

In this case, a middleware solution for integrating an ERP/CRM or any other system with a Shopify Store. This middleware’s job is to collect data from one system, turn it into a usable format, and deliver it to the other system.

In this case, ArrowHitech will help you solve it effectively, and Cost savings.

5. A separate application that connects your store to delivery services.

Even while a specialized application may be used to connect with the delivery provider, this will not allow you to manage several delivery providers. A collaboration with various delivery companies may be easier to maintain and assist you in streamlining and automating your procedures and handling deliveries more efficiently. It can also be more convenient for your consumers.

However, one alternative may be to create a new app that allows you to connect to each provider in one spot.

When you connect with your delivery suppliers, you’ll be able to:

  • Create waybills for large orders automatically.
  • Manage several delivery companies’ deliveries in one spot.

6. Multi-channel integration

When selling items through many channels, keeping track of online and offline distribution points, such as adding new physical pickup locations to the list of existing ones, can be difficult. While using the official Shopify connection to connect to Amazon or eBay might be a suitable solution for the early stages of your business, proper data sync will necessitate bespoke middleware.

This is not a big Shopify issue; you’ll be able to do the following with the correct multi-channel integration:

  • Update the stock levels in multiple channels
  • Update physical pickup points’ list for different distribution channels

7. Conversion optimization

When it comes to improving your store’s conversion rates, statistics should always be the foundation for all of your decisions.

Installing visitor monitoring and analytical tools to collect data for you is an excellent initial step in any improvement.

ArrowHitech has taken care of it, so why not contact us immediately.

8. SEO optimazation

With this issue, for e-commerce shops as Shopify, technical SEO optimization is a continuous effort. Because Google’s crawlers’ habits and behaviour are always changing, e-commerce websites must be updated regularly to fulfil Google’s more stringent requirements.

You may implement the following technical SEO adjustments at your store:

  • Implementation of Google Structured Data (Schema)
  • Optimizing the URL structure of your store
  • Optimizing product descriptions for keywords
  • Page speed optimization

To summarize, Shopify & Shopify Plus have become one of the most popular platforms for medium and large e-commerce firms, giving merchants an almost limitless number of system connectivity options.

However, sometimes, native integration and market applications are not enough to optimize workflow and ensure seamless processes across the organization. ArrowHitech is where you can put your trust and entrust us to help you connect your software solutions with the right middleware.


All in all, let us know the issues you are facing selling online on Shopify. ArrowHitech can help you and provide effective solutions for your e-commerce platform. Contact us now to get help as soon as possible!