WooCommerce issues: How to fix them to streamline your online stores

WooCommerce is indeed one of the best platforms when it comes to building an eCommerce website. Indeed, with all of the functions and benefits, millions of users are currently using this platform, all for sales and conversions. However, the fact that tons of merchants have implemented this platform can cause some malfunctions. Or, to give it another word – some WooCommerce issues.

As a WooCommerce store owner, you want your store to stay up and running 24/7. After all, whenever your store is down due to a technical glitch, it’s losing you money. Yet, we have some good news for you guys: hundreds and thousands of WooCommerce merchants have met the same errors as you. So now, we – ArrowHiTech would like to go through all the WooCommerce issues, and how to fix them to streamline your online stores.

#1. Out of date plugins and themes

Basically, keeping your WooCommerce themes, plugins, and core up to the latest version is of utmost importance. To be more exact, this may affect your site’s performance and security, as well as your store’s functionalities. So, if your plugins and themes are out of date, there’s a higher chance for your WooCommerce store to fall apart. This is due to the WooCommerce issues related to security and interface.

This issue is quite easy to fix. All you have to do first is check if any of your plugins or your themes needs to be updated. To check for any existing updates and WooCommerce issues, you should navigate to your dashboard, then go to WooCommerce -> System Status. Here you’ll find any important notifications, or updates, that are highlighted in red. Update the highlighted ones, and you should see your store return to normal.

#2. Plugin errors, theme errors and cross-plugin conflicts

The errors and conflicts of plugins and themes are one of the biggest causes of most sites that run WooCommerce. The more plugins you run, the higher the chances of a theme or plugin conflict to arise. Also, plugins can be faulty in a number of ways, with faults ranging from missing hooks to missing files. So, if you’re not using a high-quality third-party plugin or theme, then the code that you’re running could be buggy.

This is one of the most complicated WooCommerce issues that you need to fix. This is because you need to check if it is a theme error or a plugin error. If it is a theme error, you should get in contact with your developer or theme provider to help resolve the issue. If it is a plugin error, you should deactivate every single plugin. Then, go through your plugins one at a time and activate each plugin to find the faulty one. Once you’ve found it, remove it.

#3. Wrong product image sizes – one of the most common WooCommerce issues

A great, high-quality image made up the beauty of your WooCommerce site. Having images that look good and display properly is absolutely crucial to running a successful online store. Still, image issues do arise. If your images are looking a little wonky, are blurry, or seem stretched, then you probably have an issue with your image sizing. This is the most common, yet an ignored problem that every store may forget, or leave it out on purpose.

Wrong product image sizes - one of the most common WooCommerce issues.
Wrong product image sizes

So, in order to take advantage of the WooCommerce issues, you’ll want to set your theme’s default image sizes and your default image sizes to be the same size. To change your default image dimensions, navigate to WooCommerce -> Settings -> Products -> Display. Make sure the sizes you change them to are the same as your default theme image sizes. Also, the images you upload are large enough to meet the new dimensions.

#4. Wrong hosting configuration – one of the WooCommerce issues you should notice

Sometimes the issues you’re experiencing with your WooCommerce store could be due to your hosting configuration. If you’ve done the theme and plugin check in the steps above and are still experiencing an issue, then check with your host. There is a myriad of WooCommerce issues that can arise from a host that is not optimized. This could lead to site crashes, downtime, or even worse – stops and glitches while using. 

If you’re running a fresh install of WooCommerce, and zero plugins, then a hosting conflict is your best bet. You can either get in contact with your existing host to see if this is a common issue, or you could upgrade to a WooCommerce specific hosting environment. Either way, your site can be much better. Yet we – ArrowHiTech recommend you should have a WooCommerce managed host, and our support team will help you. Check us HERE!

5. Digital downloads don’t appear in the checkout

This is such one of the most mainstream WooCommerce issues that you may encounter in your digital store. If your store sells digital goods, then these should be delivered to your customers via a download link in their email inbox. But sometimes this link won’t appear, and your customers won’t be able to access their purchase. This is a surefire way to get a swarm of angry emails, contacts or reviews.

Digital downloads 
Digital downloads don’t appear on the checkout

The most common reason this occurs is due to a table conflict within your MySQL database. If the name of your table is longer than 64 characters, then it won’t be able to generate. To fix this issue you’ll need to shorten your table prefix. To do this the easy way, you should install a plugin that related to your table prefix, then use that plugin to change any lengthy table prefix names. Your sales and conversions will thank you.

New WordPress Theme: Lusion – Very easy to install and customize!!

Lusion is a multipurpose, functional and customizable eCommerce WordPress theme. First released in September 2020 by ArrowHitech, with a competed intro-price: $19, Lusion consists of up-to-date effects and features that simplify the buying and selling process. In the end, it helps meet all clients’ demand while uplifting your revenues.

Core Features

  • Full Customizability: modifying is more simple as you don’t have to write any new coding
  • Responsiveness: your website will look stunning with high resolution elements and in all types of devices
  • One-click Demo Importer: one theme importer already offers pages, posts, sliders, widgets, and so many more
  • Unlimited Colors: easily change can combine different color palettes
  • SEO optimization: via semantic HTML code and CSS, search engines can index your site quickly.

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Final words

That should be it! Here are some of the most usual WooCommerce issues that you may encounter when it comes to building an eCommerce business. All in all, in the event of common errors, this article has shown you the easiest and mostly-used fixes that should solve your error WooCommerce issues. Hopefully, you have a better understanding of the main issues, and the steps you can take to fix them.

We – ArrowHiTech is proud to be one of the most well-established outsourcing companies all around the world. With over 12 years of experience, we can provide the best WooCommerce development services for your eCommerce business. Also, if you want to go through our showcase, you should visit our product page here: MageSolution or our portfolio: ArrowHiTech portfolio.

ArrowHiTech services

If you have any questions, don’t hesitate to contact us via email support@arrowhitech.com or our phone number +84 243 7955 813. We would love to hear every feedback from you guys.