Lifeway Mobility Rapidly Deploys Acumatica Cloud ERP as Strategic Growth Platform

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Overview

Founded in 2015 and backed by a private equity firm, Lifeway has grown through acquisitions and has plans to become the leading supplier of accessibility solutions nationwide with seven offices. After the first few acquisitions, it became apparent that the several disconnected software programs that ran the operation needed help to handle the scale and pace of the company's growth. The growing list of software systems only made it more difficult. Lifeway Mobility offers individuals and businesses ramps, stairlifts, wheelchair lifts, transfer aids, and bath safety solutions. The company has expanded thanks to acquisitions and seeks to rule the national market for accessibility solutions. Due to the poor experience with siloed systems, Lifeway Mobility decided to deploy Acumatica ERP with an affordable, cloud-based ERP that seamlessly connects new offices.

Challenges

Multiple Disconnected Systems

‍Lifeway Mobility's headquarters ran on six software packages, including QuickBooks, Hubspot, Proxy, Outlook, Google Calendar, and Dropbox. Due to the lack of integrated systems, the business's scalability becomes harsh.

Solutions

Having evaluated Oracle NetSuite, the executive ultimately opted for Acumatica as the preferred solution to manage the business. The team was particularly impressed with Acumatica's innovative pricing model, a mobile application designed for field service workers, and the capacity to scale through cloud-based infrastructure.

‍Lifeway Mobility successfully implemented and launched its first office with its new business solution in just five months. They took time to ensure the system operated seamlessly before expanding it to their other locations. This achievement is noteworthy considering their prior experience, where it took 2.5 years to implement a CRM system for a Fortune 50 insurance firm across a similar six-office footprint.

‍Lifeway Mobility successfully launched its largest office, the Chicago branch, remotely amidst the Covid-19 pandemic. Subsequently, Lifeway Mobility's Minneapolis branch also implemented Acumatica through remote means.

Benefits

Implementing Acumatica allows for tracking day-to-day and real-time data, so Lifeway has a chance to make better decisions.

In addition, utilizing Acumatica reduced much of the manual work and effort it took to consolidate data from disparate systems, turning work hours into a mere click of a button.

Using Acumatica mobile application, the team can arrive at a customer's site with all the photos, change orders, instructions, and information they need, making them more informed and efficient.

Lifeway has created extensive financial and operational dashboards specific to employee functional roles to provide actionable information across the company.Lifeway Mobility's data is hosted in the cloud by Acumatica and Amazon Web Services and allows Lifeway to work from home without as much as a moment of interruption.

Acumatica's cloud-based platform reduces VPN connections, software client installations, server capacity, network intrusion, data center security, and maintenance.When choosing Acumatica to carry out its strategy to double the company through organic expansion and acquisitions, Lifeway Mobility realized it needed to implement an all-in-one solution to scale its business. Acumatica means an incredible partner to help them enhance productivity.