Updated Top Best E-commerce Platforms in Malaysia 2023

Introduction

In Malaysia, the rapid growth of E-commerce platforms completely transformed the dynamics of the country's commercial landscape. As e-commerce evolves in popularity in Malaysia, companies are looking for the finest channels through which to promote their merchandise. The most significant Malaysian E-commerce platforms of 2023 will be discussed in this blog post.

What are the E-commerce platforms?

Simply put, E-commerce platforms are the software that enables businesses to launch online shops and sell goods to customers worldwide. In particular, these platforms allow businesses to streamline operations by providing various functions, such as inventory management, payment gateways, and marketing tools. It's fair to argue that E-commerce platforms have facilitated opening an online store and expanding the audience for a business.

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Top Features of e-commerce platforms in Malaysia

Malaysia's e-commerce platforms include a number of solutions advantageous for online retailers. Some of the most prominent attributes of Malaysian e-commerce platforms include:

Mobile Device Adaptability: Mobile phone demand and usage in Malaysia is also increasing rapidly, requiring the implementation of mobile adaptability by E-commerce platforms in order to improve the efficiency of buying on mobile devices. Wherever consumers are, this functionality will assist improve the number of store visits and purchases.
Secure Payment Gateways: It is critical for users to feel assured about the security and reputation of the payment methods provided by the online shopping platform before making a final purchasing decision. As a result, E-commerce platforms must offer secure and dependable transactions for customers by integrating multiple paying methods such as credit cards, debit cards and online banking on PayPal, Stripe, and iPay88
Inventory Management: The platforms provide inventory management features that allow businesses to manage their stock levels and monitor product availability. This feature ensures that businesses can manage their products efficiently and avoid overselling.
Customizable Templates: E-commerce platforms in Malaysia offer customizable templates that allow businesses to customize their online stores to match their brand. Companies can freely adjust their visually appealing storefronts due to various design options with color schemes, fonts, and layouts within E-commerce themes and templates.
Marketing Tools: E-commerce platforms in Malaysia offer marketing tools such as SEO optimization, social media integration, and email marketing. These features help businesses promote their products and reach a wider audience.
Delivery Management: E-commerce platforms in Malaysia provide shipping management features that allow businesses to manage their shipping options and track shipments. The process is crucial in determining the order's capacity on time and undamaged delivery to the consumer.
Multi-Store Management: E-commerce platforms in Malaysia provide multi-store management features that allow businesses to manage multiple online stores from a single dashboard. This feature is useful for businesses that operate in multiple locations or sell different products.
Customer Support: EE-commerce platforms in Malaysia provide customer support features that allow businesses to resolve customer issues and provide support. Popular and effective forms of customer support include live chat, email support, and phone support

Top Best E-commerce Platform in Malaysia

Magento

Magento, one of the leading open-source e-commerce platforms, provides businesses with a plethora of instruments, including storefront customization, search engine optimization, and support for multiple stores. Large companies with sophisticated demands tend to favor this platform.

Highlighted Features:

Scalability: Magento can handle large amounts of traffic and inventory
Customization: Offers a wide range of customization options for design and functionality
SEO optimization: Provides built-in SEO features to help improve search engine rankings
Multi-store management: Allows businesses to manage multiple stores from one dashboard

Pros:

Offers great customization and scalability options
Provides robust features for SEO optimization and multi-store management
Supports a wide range of payment gateways and shipping options

Cons:

There may be some disadvantages if the business does not have an in-depth technical team because the platform has a complicated setup to configure.
Has higher system requirements and may require more server resources
The cost of add-ons and extensions can quickly add up

Pricing:

Magento offers a free Community Edition, but businesses may need to pay for hosting extensions, and customization services. The Enterprise Edition starts at $22,000 per year.

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Shopify

Shopify is also a renowned E-commerce Platform in Malaysia, especially for small and medium-sized businesses. This company offers giải pháp toàn diện from easy-to-interact E-commerce themes and mobile responsiveness to built-in & secured payment processing.

Notable Features:

User-friendly interface: Provides thousands of stunning and accessible E-commerce templates to adjust your brand's style
Mobile responsiveness: Ensures that online stores are accessible and easy to use on mobile devices
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Offers a user-friendly interface and visually designed templates
Provides integrated payment processing and delivery options
Allow for a wide variety of plugins and integrations to increase capabilities

Cons:

Limited customization options for those with more complex needs
Transaction fees for using external payment gateways
Limited SEO features compared to other platforms

Pricing:

Shopify provides different price packages for multiple demands of entrepreneurs. Starting at $29 monthly for the Basic Shopify Plan and up to $299 monthly for the Advanced Shopify Plan.

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BigCommerce

BigCommerce is among the most popular E-commerce platforms in Malaysia that suits medium and large-sized businesses as well as corporations. It serves customizable design templates for online stores, multi-channel selling, and built-in payment gateways.

Highlighted Features:

Customizable design: Provides a range of design options and templates to create unique online stores
Multi-channel selling: Allows businesses to sell on multiple channels, including social media and online marketplaces
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Offers a range of customizable design options and templates
Provides built-in payment processing and shipping options
Offers a variety of built-in functionality and add-ons to enhance purchasing journey

Cons:

Can be more expensive than other platforms, particularly for larger businesses
May require technical expertise to fully utilize all features
Limited support for some payment gateways and shipping options

Pricing Plans:

BigCommerce offers multiple pricing bundles for various business models. Starting at $29.95 per month for the Standard plan and up to $299.95 per month for the Enterprise plan.

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Wix

Wix is a website builder that includes entire E-commerce entities. This platform provides multiple features, including mobile compatibility and a drag-and-drop interface for online stores. Wix is gaining popularity among enterprises due to its user-friendly interface.

Highlighted Features:

Drag-and-drop interface: Allows for easy customization and design changes
Mobile responsiveness: Ensures that online stores are accessible and easy to use on mobile devices
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Easy-to-navigate interface and wonderful collections of design themes and templates
Provides built-in payment processing and shipping options
Affordable pricing plans

Cons:

Limited customization options for those with more complex needs
Limited SEO features compared to other platforms
Limited built-in third-party apps and services to empower brands in customizing functions

Pricing:

Wix offers a range of pricing plans starting at $23 per month for the Business Basic plan up to $49 per month for the Business VIP plan.

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3DCart

3DCart is a popular E-commerce platform for SMEs. It enables business owners to have full control over e-commerce software using a secure admin interface. Since then, enterprises can improve efficiency and drive more revenues.

Highlighted Features:

SEO optimization: Provides built-in SEO features to help improve search engine rankings
Customizable design: Offers a range of design options and templates to create unique online stores
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Offers a range of customizable design options and templates
Provides built-in payment processing and shipping options
Offers extensive integrations and add-ons for entrepreneurs to maximize profitability

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Cons:

Limited scalability options for larger businesses
Limited support for some payment gateways and shipping options
May require technical expertise to fully utilize all features

Pricing:

3DCart offers a range of pricing plans starting at $19 per month for the Startup plan up to $229 per month for the Pro plan

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WooCommerce

WooCommerce will be an effective E-commerce plugin for WordPress-based e-commerce websites, helping to generate maximal revenue. WooCommerce provides merchants with inventory management and a secure purchasing process, similar to features found on other platforms. Small and medium-sized enterprises can benefit from this worldwide platform.

Highlighted Features:

Customizable design: Offers a range of design options and templates to create unique online stores
Inventory management: Provides tools for managing product inventory and stock levels
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Offers a range of customizable design options and templates
Provides built-in payment processing and shipping options
Integrates seamlessly with WordPress websites

Cons:

May require technical expertise to fully utilize all features
Limited scalability options for larger businesses
Limited support for some payment gateways and shipping options

Pricing:

WooCommerce is a free plugin, but businesses may need to pay for hosting extensions, and customization services.

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PrestaShop

Renowned for its ease of use and limited development knowledge required, PrestaShop simplifies your dream to create an E-commerce website for free. This E-commerce platform offers multi-language assistance, convenient payment processing, which is suitable for SMEs

Highlighted Features:

Customizable design: Offers a range of design options and templates to create unique online stores
Multi-language support: Provides tools for creating online stores in multiple languages
Built-in payment processing: Provides built-in payment processing options for credit card and PayPal payments

Pros:

Offers a range of customizable design options and templates
Provides built-in payment processing and shipping options
Third-party integrations and add-ons are included to maximize conversion rates.

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Cons:

Limited scalability options for larger businesses
May require technical expertise to fully utilize all features
Limited support for some payment gateways and shipping options

Pricing:

PrestaShop is a free and open-source platform, but businesses may need to pay for hosting extensions, and customization services.

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Conclusion

To succeed in Malaysia's competitive e-commerce landscape, businesses need to choose the right platform for their online store. When entrepreneurs comprehend the characteristics of each E-commerce platform to choose the proper solution for their business, it’s time to build a successful online store and move up in the world!

If you’re looking for an ideal E-commerce platform for your business in Malaysia with a scaling objective, refer to the Updated List Of Best E-commerce Platforms in Malaysia (2023) by AHT Tech. Contact us today to get further support for your own business.

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