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01 Aug, 2025

Hanoi, Vietnam – August 1, 2025 – On the occasion of its 18th anniversary, AHT Tech is proud to announce the formal launch of AIHive, an innovative AI platform that enables businesses to develop and deploy intelligent AI Agents across their business functions without writing a single line of code. AIHive enables businesses to develop their custom AI Agents to assist in functions such as customer service, sales, marketing, accounting, etc. The platform combines natural language processing (NLP) and private business data to provide real-time interactions that are personalized and consistent at scale, all while improving the customer experience and reducing operational costs. “With AIHive, we are giving businesses the ability to automate conversations and processes without compromising on quality or accuracy,” said Martin Nguyen, Chairman of AHT Tech. “It really shows our commitment to innovation as well as our vision of AI-enabled business operations in a digitized world.” AIHive brings a powerful set of capabilities that help businesses work smarter and serve customers better: No-code AI Agent: Deploy intelligent assistants tailored to each department, trained on your company’s internal knowledge. 24/7 omnichannel support: Manage and respond to messages across platforms like Facebook, Zalo, Telegram, Website Live Chat, and more – from a single interface. CRM integration: AI Agents can automatically generate orders and sync data with popular CRM systems without manual intervention. Cost-efficient AI operations: Proprietary token optimization reduces API usage costs by intelligently retrieving only relevant data. Advanced architecture: Built on multi-agent systems and Retrieval-Augmented Generation (RAG) to ensure accurate, brand-aligned, and context-aware responses. AIHive is already being piloted by several retail and service businesses, helping them save up to 80% of customer service costs, and increasing engagement and conversion. For AHT Tech, this is a great fundamental new direction as we celebrate 18 years of developing digital transformation advances for clients all around the world; and with AIHive we believe we can support more businesses to realize the benefits of AI in their operational processes and stay competitive. To learn more about AIHive, visit: https://aihive.global

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