AHT Tech Announces the Launch of MI Agent - A Breakthrough AI Agent Platform for Retail & Customer Experience Automation

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AHT Tech Announces the Launch of MI Agent - A Breakthrough AI Agent Platform for Retail & Customer Experience Automation

Hanoi, Vietnam – November 21, 2025 – AHT Tech is pleased to announce the official launch of MI Agent, a next-generation AI Agent platform designed to automate sales, retail operations, and customer service at scale. The launch event was attended by AHT Tech’s Board of Directors, product development team, and strategic partner TUHA, a leading platform supporting online sales operations.

As digital commerce accelerates and businesses push for more personalized customer journeys, MI Agent emerges as a powerful, enterprise-ready solution. Leveraging multimodal AI, MI Agent can interpret images, videos, voice inputs, and contextual data – enabling it to operate like a human assistant across multiple channels while reducing manual workload for business teams.

Key Highlights of MI Agent

  • Multimodal Intelligence
    Understands visual, audio, and contextual inputs, allowing MI Agent to respond intelligently to diverse user scenarios.

  • Human-Like Interactions, Fully Automated
    Designed to simulate natural conversations and behaviors, providing customers with seamless and intuitive experiences.

  • Cross-Platform Integration
    Easily connects with existing systems and popular digital platforms, supporting omnichannel commerce and customer engagement.

  • Efficiency & Scalability for Operations
    Automates repetitive tasks, supports high interaction volumes, and helps businesses streamline operations with minimal human oversight.

  • Data-Driven Personalization
    Learns from interactions and behaviors, enabling more relevant recommendations and personalized customer journeys.

AHT Tech’s Vision for the Future of AI-Powered Enterprises

During the launch, AHT Tech’s BOD shared the strategic direction behind MI Agent – positioning AI as a central driver of enterprise digital transformation in Vietnam and beyond. They emphasized that MI Agent moves beyond traditional chatbots, functioning instead as an intelligent co-pilot for sales teams, customer support units, and business operations.

The launch reinforces AHT Tech’s commitment to building AI solutions that are both future-ready and grounded in real business needs – enabling companies to enhance productivity, improve customer satisfaction, and accelerate growth.

For more information, please visit: https://www.miagent.io/