Privacy Policy
Your privacy is important to us.
Last updated: July 27, 2025
Welcome to AHT Tech ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at info@arrowhitech.com.
This privacy policy applies to all information collected through our website (arrowhitech.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services"). By using our Services, you accept the terms of this policy.
1. What Information Do We Collect?
Information You Provide to Us
We collect personal information that you voluntarily provide to us. The personal information we collect may include the following:
- Account & Contact Information: When you create an account, we require you to provide your name, address, and a valid email address.
- Order Information: When you place an order for products or services, you will be asked for further information such as your shipping/billing address, phone number, and company name.
- Payment Information: We may collect data necessary to process your payment if you make purchases. However, no credit card information is stored on our systems. All payment data is handled securely by our payment processors.
Information Automatically Collected
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity but may include:
- Log and Usage Data: Your IP address, browser and device characteristics, operating system, and web browser information.
- Cookie Data: Information collected from cookies and similar technologies. Please see our Cookie section below for more details.
2. How Do We Use Your Information?
Our main aim in collecting your personal information is to provide you with a safe, smooth, and efficient experience. We use your information to:
- Provide and maintain our Service: Process and deliver your orders and manage your account.
- Communicate with you: Contact you about your orders and provide you with promotional updates and newsletters.
- Improve our Services: Monitor usage and analyze trends to improve your experience on our website.
- Marketing: We may use services like AdWords remarketing to connect with you on advertising networks.
3. Cookies and Tracking Technologies
When you visit our site, we may place small data files called “cookies” on your computer. These files help us recognize you if you visit multiple pages on our site in the same session, so that you don't need to re-enter your password on each page. Once you log out or close your browser, this session cookie expires. You can disable cookies for our site, but certain features of our Services may be affected.
4. Will Your Information Be Shared With Anyone?
We are committed to protecting your personal information. We do not share your personal information with any third parties, except in the following limited circumstances:
- Service Providers: We may share data with third-party vendors who perform services for us (like payment processing or hosting), but they are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal processes.
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. How Do We Keep Your Information Safe?
We store your information on secure servers and use appropriate technical and organizational security measures, like SSL for our checkout process, to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
7. What Are Your Privacy Rights?
You can view and edit your personal information at any time by logging into your account and going to the "My Account" section. Depending on your region, you may have other rights, such as the right to request access, rectification, or erasure of your data. To make such a request, please use the contact details provided below.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We will post any changes on this page, and if the changes are significant, we will provide a more prominent notice.
9. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at info@arrowhitech.com or by post to:
AHT Tech JSC8th Floor, MITEC Building, Duong Dinh Nghe Street, Yen Hoa
Cau Giay, Hanoi
Vietnam