Building the NextGen of Customer Relationships with Conversational Commerce

14:00 - 14:10: Welcoming and Introduction
14:10 - 14:30: Meet the future of eCommerce - Conversational Commerce | Onnet Consulting
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14:50 - 15:10:How to Make Order Management the Heart of Great Customer Experiences | Anchanto
15:10 - 15:30: Using Zalo's Power to Develop an Efficient Customer Care Strategy in Vietnam | ViHAT
15:30 - 16:00: Q&A

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